Providing evidence for further support
All organisations that rely on funding (however big or small) from others know that donors want to see what their contributions are achieving. Monitoring and Evaluation (M&E) is a discipline that has many positive spin-offs for organisations in terms of management, planning, design, evaluation and reporting on activities, as well as for providing evidence for further support.
Increasingly, donors are looking at:
- the M&E structures and process that are in place at the organisation.
- the information on organisational activities and activity outputs that is being collected as well as how and by whom this information is being collected.
- Evidence of outcomes – what systemic evidence (pre- and post-evaluation, changes in test scores, changes in behavior, case studies) is being used to show direct evidence of outcomes. Has the programme been evaluated?
- Indirect indicators – has there been a significant increase in the demand for services. If so, why do you think this is the case? What user feedback is being asked for to understand trends (or changes) in demand for services?
- Whether the organisation has a clear and logical justification for how the programme has been designed (or re-designed) and is being delivered? Has the programme design or delivery changed over time and if so, what evidence of outcomes (perhaps programme experience or other published research) have been used to justify this change?
- What other endorsements are available or are being used as evidence for further support.
Collectively, information provided through the systematic collection of the information, described above, allow for useful assessment of the quantitative and qualitative measures used to judge impact of programmes.